RefSense eliminates the tedious, error-prone task of manually creating and maintaining links between Polarion Work Items. Stop copy-pasting IDs, remembering queries, and hunting through projects for the right Item to link — and start letting Polarion find the matches for you, right inside the text you are already writing.
For teams that rely on accurate Work Item links to drive traceability, impact analysis, and compliance, RefSense is the smart-linking layer Polarion has been missing. It continuously scans the text of your Work Item fields against configurable reference sets, recognizes when you're mentioning another Item, and enables one-click linking — directly from the Work Item view and from inside LiveDocs Documents. Linked references then display the target Item's live information in place, so reviewers never have to click away from the Document they're reading.
Inline Matches. One-Click Links.
RefSense reads the content of Work Item fields and highlights any text that matches a configured reference Work Item set. Click the match once, and RefSense creates the real Polarion link for you, using the link role you've configured. From that moment on, the reference displays the linked Item's title, status, and key fields in context, both in the Work Item view and inside LiveDocs Documents
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Powerful Features that Deliver Real Value
- Automatic Reference Detection — Continuously scans Work Item fields and matches text against configurable reference sets — so references that would otherwise be missed are surfaced automatically.
- One-Click Linking — Turn a detected match into a real Polarion link with a single click. No copying IDs, no dialog juggling, no cross-project query building.
- Inline Reference Preview — Once linked, references display live information from the target Item — title, and configured fields — directly in the Work Item view and LiveDocs Document's paragraph. Reviewers never have to leave the Document.
- Works in the Work Item View — Authors see detected matches and linked references while editing a single Work Item, right where they are typing.
- Works in the Document View — The same detection and inline preview are available in LiveDocs Documents, so references inside Documents stay accurate as content evolves.
- Review Widget — A companion dashboard widget surfaces references that have become invalid (the target no longer matches) and Items with suggested matches that haven't been linked yet — perfect for audit-style passes across a project.
- Flexible Reference Sets — Define what counts as a reference — by ID pattern, by name, by custom expression — per project or globally. RefSense adapts to your existing conventions rather than forcing new ones.
- Seamless Polarion Integration — Native look and feel, native link roles, native workflow. RefSense disappears into Polarion — no jarring modals, no external UI.
One Product, Two Ways to Use It
- In-Context Mode (Work Item View + Document View) — For authors and reviewers. RefSense highlights text that matches a reference, offers one-click linking, and displays linked Item information inline. This is where links get created and kept accurate as Work Items evolve.
- Widget Mode (Dashboard / Page Widget) — For reviewers, leads, and quality teams. The widget lists invalid references (where the target has moved or no longer matches) and suggested references (text that matches a reference set but isn't linked yet), so the team can do audit-style sweeps in minutes instead of hours.
Built for Real Traceability
- Effortless Link Creation — Most links that would otherwise get skipped — because the author didn't know the exact ID — get created in seconds, inline.
- Keep Links Accurate Over Time — The review widget makes it trivial to spot references that have drifted out of date as Work Items change, move, or get archived.
- Audit-Ready Evidence — Complete, accurate links are part of the evidence demanded by ISO 26262, DO-178C, IEC 62304, and similar standards. RefSense makes 'complete and accurate' the default, not the exception.
Professional Support
Built by Polarion experts who understand how much time teams lose to manual link-making. Regular updates keep RefSense compatible with the latest Polarion releases, and every installation includes guided onboarding and priority support. See https://ropsolutions.com/products/refsense for more information.